Termos do serviço
Terms of Service
1. General Information
This website is operated by Quinta Bemposta & Filhos Lda, trading under the brand Citroo, registered in Portugal under VAT / Tax Identification Number (NIF) 516 005 286, with registered address at Caminho de Nunide 1282, 4970-072 Arcos de Valdevez, Portugal.
By accessing and using this website, you agree to these Terms of Service.
2. Purpose of the Website
The Citroo website is primarily intended as a B2B product catalogue and information platform for professional buyers.
Products displayed on this website are presented for informational and commercial purposes. Unless expressly indicated otherwise, the website does not constitute a direct online retail sales platform.
3. Products and Availability
We make reasonable efforts to ensure that product descriptions, images, specifications and availability information are accurate.
As many of our products are agricultural, seasonal or produced from fresh raw materials, availability, appearance, size, colour and other natural characteristics may vary.
Product availability is subject to confirmation at the time of enquiry or order.
4. Prices and Commercial Quotations
Unless expressly stated otherwise, prices and commercial conditions are provided individually upon request.
Quotations may vary according to product, quantity, packaging requirements, destination, transport conditions and other commercial requirements.
Any quotation, pro forma invoice or commercial proposal issued by Citroo will be subject to the specific conditions stated in that document.
5. Orders
Orders are only considered accepted after confirmation by Citroo.
Specific conditions relating to quantities, packaging, prices, payment terms, production times, delivery and transport may be agreed directly with each professional customer and will prevail where applicable.
6. Delivery and Transport
Delivery times provided by Citroo are estimates unless expressly agreed otherwise in writing.
Transport conditions, costs and responsibilities may vary according to the order, destination and commercial agreement established with the customer.
7. Product Information
Photographs and images displayed on the website are illustrative. Due to the natural characteristics of fresh and dehydrated agricultural products, variations in colour, shape, size and appearance may occur and do not necessarily constitute a product defect.
8. Intellectual Property
The content of this website, including the Citroo brand, logos, photographs, texts, graphics and other materials, is protected by applicable intellectual property laws.
Such content may not be reproduced, distributed or used for commercial purposes without prior written authorisation from Quinta Bemposta & Filhos Lda, except where permitted by law.
9. Website Availability and Liability
We aim to keep the information on this website accurate and the website available. However, we cannot guarantee uninterrupted access or that all information will be free from errors at all times.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
10. Privacy and Personal Data
Personal data collected through this website is processed in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR).
11. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our website, business activities or applicable legal requirements.
The version published on this website will be the version currently in force.
12. Applicable Law
These Terms of Service are governed by Portuguese law, without prejudice to any mandatory legal provisions that may apply.
13. Contact
For questions regarding these Terms of Service or our products and commercial services, please contact:
Quinta Bemposta & Filhos Lda
Caminho de Nunide 1282
4970-072 Arcos de Valdevez
Portugal
General enquiries: rec@citroofoods.com
Sales department: Int@citroofoods.com
Telephone: +351 913 392 513